Manage Claims in Ready Apprentice:
Click on Claims in the navigation menu, a dropdown menu will appear with the following options:
- Smart Form Schedule - This will populate a table of claims that are due to be generated via Smart Forms.
- Print - This will populate a table of claims that are due to be printed via paper forms.
- Awaiting - This will populate a table of claims that have had the smart forms/claim forms sent out and are due to have a reminder sent out at the 3/6/9 month period of the claim.
- Received - This will populate a table of claims that have been marked as received, from here staff have 10 days to action these claims (Lodge/Return/Reject).
- Returns - This will populate a table of claims that have been returned to the recipient, and will require the return reminders to be sent.
- Payment Notifications - This will populate a table of Claims that have been Lodged/Paid to the recipient within the last 30 days.
- Search - This will take users to the Claims Advanced Search where they can search claims based on a wide variety of filters.
