Submitting an Active Product Suggestion

Active is a platform that is constantly being improved. To best shape the future of the system, we encourage feedback from our most important resource – users. That's you

As a way to improve our feedback process and make sure every voice is heard, we provide a platform for Product Suggestions to be shared and discussed via the Active Community.

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  • Product Suggestions
    Submit ideas to improve or enhance existing functions and features. This area is used as a resource by our development review team – so you are talking to the experts that drive the development of products! 

Within these areas you can view existing product suggestions from other Active users – and if you wish to submit your own, simply press the New Post button.


This will display a new window to compose your feature request ready for review by your peers, and Active staff.

Start by entering a Title to give a brief explanation of what your feature request relates to:

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The Community will actually display an expanded heading that will show posts that may be similar to the one you are entering – just in case great minds think alike, and the product suggestion has already been posted!

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In some cases, the feature request may seem similar, but doesn't quite hit the mark - So feel free to continue writing your post:

In the body of your feature request, you can use text formatting – and even include Pictures where relevant!

Try and cover the main bases for a feature request so we can best understand it. These include:

  • A simple description of what your suggestion is for

  • What problem are you trying to solve with your suggestion? Tell us a bit about the problem you're facing

  • How do you currently solve this problem?

  • How your suggestion would behave/function?

  • How the change would behave/function

  • What benefit it would provide to you, as an Active system user

Once you have satisfactorily entered your information, press the Submit button to add it to the Community.

From here your information will be reviewed and considered for inclusion.

Thank you for helping make Active the best it can be!

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